pP
pam P
1 reviews | Active since Mar 2017
01 Oct 2020, 16:36
Bad banking service
I have twice transferred money out of my savings account and chosen the IP option and neither were paid immediately...but charge for the service goes through ! Go to to the branch and urs takes an hour to see a consultant ..then she has to look at my app on my phone to see the transactions as she cant get a statement of my account on her screen! And dont bother phoning it will use all your airtime
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Absa's replyOfficial
02 Oct 2020, 10:16Dear Pamela Statham
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply02 Oct 2020, 10:16
Official
Dear Pamela Statham
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care