Bad banking

I opened an account with Absa Bank recently. My normally take my daughter to work but because I was sick for 2 weeks I just transferred R60 p Uber into her Capitac acc. I was stunned at the end of the month I found out that they charged me R600 internet banking fees. R65 TO TRANSFER R60 per day. When I spoke to the consultant she said I mustve asked for immediate payment, which I seriously can't remember, i didn't really know how to do that, all I did was transfer the money so that it would be available the following day. But she also said, it's my bank charges and I must pay it or have my internet banking cancelled. No explanation or assistance, then of course the call gets conveniently disconnected. I have used just about all my airtime as they don't assist and when you question them they cut your call. SO what about my R600, I changed my banking acc from FNB because of the way they treat people, so was this a bad choice I made????