AG
Annaline G
1 reviews | Active since Aug 2022
01 Aug 2022, 14:40
BAD, BAD SERVICE!
I have been with ABSA bank for over 30 years. Never had I received such bad service. I was on the line from 9am to 14h30 and transferred to 10 departments and still can't be assisted to resolve my query. I will never recommend ABSA to any one and will close my account as soon as a find a new provider that will offer me the service one deserves.
Helpful (0)
Replies (2)0
Replies (2)AG
Annaline G's updateReviewer Update
03 Aug 2022, 09:59I have rep**** to your request for information via email and as expected - no response!!!!! Rather phone me and concentrate on resolving my query than to who I spoke to as these *********** call centre agents are unable to resolve my query. This is 3 days later and I am still not being contacted. ******** service!!!!!!!!
AG
Annaline G's update03 Aug 2022, 09:59
Reviewer Update
I have rep**** to your request for information via email and as expected - no response!!!!! Rather phone me and concentrate on resolving my query than to who I spoke to as these *********** call centre agents are unable to resolve my query. This is 3 days later and I am still not being contacted. ******** service!!!!!!!!
AG
Annaline G's updateReviewer Update
03 Aug 2022, 10:10ABSA's sales department is wonderful - until they succeed in signing you up for new business.....BUT hope you never have a query as you will get no service!! Most frustrating Bank to deal with.
AG
Annaline G's update03 Aug 2022, 10:10
Reviewer Update
ABSA's sales department is wonderful - until they succeed in signing you up for new business.....BUT hope you never have a query as you will get no service!! Most frustrating Bank to deal with.