BAD BAD SERVICE BY *********** STAFF AT ABSA

I HAD AN CREDIT CARD ACCOUNT FOR A STUDENT WITH ABSA BANK. I CANCELLED MY CARD AND REQUESTED A NEW CARD. AFTER A MONTH I DID NOT RECEIVE THE CARD AND CANCELLED THE CARD AND CLOSED THE ACCOUNT.

2 MONTHS LATER I RECEIVE A CALL FROM AN ATTORNEY SAYING THAT I OWE MONEY. THIS AFTER I DID PAY AN AMOUNT TO HAVE THE CARD CLOSED. I WENT INTO ABSA TO THEIR CUSTOMER CARE AND EXPLAINED THAT I WANT TO CLOSE THE ACCOUNT AND CANCEL THE CARD. I PAID WHAT I WAS TOLD BY CUSTOMER CARE AND PAID THE AMOUNT AT THE TELLER.

I THEN RECEIVE AN SMS AGAIN STATING THAT I STILL OWE SOME MONEY AS I PAID SHORT. WHAT A CIRCUS.....IT SEEMS THAT THEIR IMPLOYEES ARE TOTALLY ***********!!!!!!!!!!!!!!!!!!!!

PLEASE CAN SOMEONE AT ABSA CONTACT ME TO RESOLVE THIS AS I AM FED-UP WITH TRYING TO SORT THIS OUT AND ALL ON MY COST!!!!!!!!!!!!!

THEY ARE THE WORST BANK IN SA TO DEAL WITH!!!!!!!!!!!!!