KM
Karen M

1 reviews | Active since Apr 2018

22 Sept 2018, 16:48

Bad bad bad service since i opened my account

Hi i have 3 accounts with Absa. I used to be able to log in online banking and my app. Now i cant... I have called numerous times and they keep saying i have to go to a branch as my online banking was closed without my permission. I just started working and i cant take time off to go to a branch. My salary was paid into my 3 rd account. I do not have a card for this account and now i cant access my money... I need this sorted out as this is not accetable.... My name Karen vd merwe. Id ********** 152086. I am not happy and will put this on social media if i dont get help

0
Replies (1)
Absa
Absa's reply25 Sept 2018, 13:39
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd