BAD BAD BAD SERVICE

In August 2015 I opened a new Gold Value Bundle account with Absa with internet banking etc. On the 26/8/2015 it was approved and all my documents including the Fica documents was send to featurestore of Absa which acknowledged receipt. A month later my internet banking was blocked due to Fica documents required. I went to the bank they unblocked everything for me. In November my account got blocked again for the same reason. On the 3/12 I spoke to Zini who send me a new form with instructions on what was wrong. I completed it and send it back my account was unblocked. On 14/12 she sends it back no its is wrong again. In January they blocked my internet banking again. Zinzi was on holiday. Took my fica documents to Montana branch and manager Gert assisted me. Unblocked my account and sim in card. on 26/1/2016 account blocked again due to Fica document. This is the worst bank I have ever experienced. I will never refer anyone to them for an account. They inconvenience you in the worst ways. Who has time to stay on the phone for 30 minutes at a time of go to their branch every time the block your card and cannot fix it over the phone. HOW MANY TIME DO THEY WANT THE SAME FORMS!!!!!