BAD BAD BAD SERVICE

I HAVE BEEN PUT FROM PILLAT TO POST AND MADE PROBABLY 4 CALLS OF 20-25 MINUTES EACH TO ONLY HAVE A PAYMENT CLEARED IMMEDIATELY. THE CONSULTANTS ARE NOT HELPFUL AND ARE ALL PASSING THE BUCK. SINCE BEING WITH THE BANK FROM 1992, ONE IS CONSIDERING WHETHER THE TIME HAS COME TO MOVE TO ANOTHER BANK. TRANSFER DONE AT 12:33. AT 14:00 STILL ON THE LINE WITH CALL CENTRE TO CLEAR PAYMENT. ONLY PERSON THAT ASSISTED WAS CECIL STEVENS. THE OTHERS, I.E KANYISA, THATO, ALETHEA & RORISANG SEKGOTLA WERE ALL PASSING THE BUCK.