MM
Mangaliso M
1 reviews | Active since May 2014
18 Jun 2021, 17:24
Bad Bad Bad Bad Attitude and Rude
What a horrible experience, I app**** for well let's say I tried to apply for a credit card with Absa biggest mistake, well I received a call from.a rude lady didn't even get her name, she was condescending to say the least very rude to the core to a pint I couldn't Stand it anymore and I hanged up before I said something I would regret to her, did she not try and call me again, I think she should go work at collections department and I have never seen a rude sales person never not like this.
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Replies (1)Absa's replyOfficial
21 Jun 2021, 10:19Dear Mangaliso Moalusi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Absa's reply21 Jun 2021, 10:19
Official
Dear Mangaliso Moalusi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
