NM
Nkosinathi M

1 reviews | Active since Jul 2020

17 Jul 2020, 16:44

Bad attitude from ABSA bank Nelspruit Riverside Mall

On the 30th of June 2020 I was at ABSA Nelspruit Riverside Mall to deposit TUT registration money and I was helped by an attitude lady ,then next day I lost my slip and I went back on the 15 July 2020 To the same bank and I was assisted by the same bad attitude lady ,she was not answering me good I ended up asking her what did I do to deserve such a bad treatment then she answered me "that I must not ask her that because she is helping me" and I even paid my R65 but I got a bad attitude treatment I feel like I just wasted my money because I was paying to get a bad treatment from ABSA bank Nelspruit Riverside Mall ,I felt like I was not helped I was ****med ,bad treatment should be dealt with

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Replies (1)
Absa
Absa's reply20 Jul 2020, 12:55
Official
Dear Nkosinathi
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 
Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management