TK
Tebogo K
1 reviews | Active since May 2014
27 Apr 2022, 10:25
Bad Attitude
I went to ABSA Bank in Sandton 26/04/2022 I was assisted by Qaqamba Ngwenze. Her attitude she made me feel like I’m wasting her time the way she was talking to me it was like she’s doing me a favour by assisting me and all I wanted was to unlock my app as I know how bad the service is at ABSA that’s why I don’t like going to their branches.
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Absa's replyOfficial
28 Apr 2022, 11:58Dear Tebogo komane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw
Absa's reply28 Apr 2022, 11:58
Official
Dear Tebogo komane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Group Customer Care Rezona Louw