Bad Attitude and shocking service

3 Week ago I went to Absa in the Kollenade to withdraw money. Nellie Du Toit told me that I have to arrange with them if I withdraw a big amount. So I arrange and went to the bank to withdraw the money. Some lady was on lunch at 11:00am and I had to come back after an half an hour as there was a delay opening the save. I went back and dealt with the most rude and abrupt person ever met in my live namely Motheo Malope. He counted the money and it took me about 2hours to get my money. It was given to me in a Woolworths plastic bag and forced through the opening and did not even said thank you and walked away as he was doing me a favour, that is how much they care for there customers. Nellie to order me a new card which I picked up on Saturday. At information was only two people helping the customers. I waited in the queue and went onto Absa internet on my tablet to do a transaction as I did not wanted to loose my place in the queue. The security rushed to me and told me to switch it of. I told him I am busy with a transaction. Nellie told me that they were sort on staff. The next moment the \Hero"Motheo Malope arrived and threatened me. I waited 1hour 10 min to collect my card."""