Bad attitude and bad service

Today I went to Absa Southgate to change my bank card as it gives me problems when I swipe. I got in the bank by 9:45 , well the first consultant told me she doesn't have new bank cards but she toOK me to another consultant by the name of Lehlogonolo k and I was told to sit and wait. I waited , he assisted 3 clients and as he was calling the other client, I stood and went to him thinking he forgot about me, the arrogancy of that guy was beyond me. By the time I went to him it was about 11:50. He told me he got important clients to attend and dismissed me by calling another client and he said I should go back to the consultant who referred me to him as he is not going to help me. I felt disrespected and humiliated. He could have told me and the other consultant that he won't help me the minute she took me to him than having to sit and wasting my time waiting for so long for nothing. I felt disgusted by his bad attitude and bad customer service. I left Absa without a new card , so angry right now.

Regards Very angry and disgusted customer Ditebogo