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boitumelo B

1 reviews | Active since Dec 2014

01 Oct 2019, 15:41

Bad attitude

I had problems with my card in Saturday morning. I then went to absa bank Rustenburg plaza, I qued, waited for a while then eventually I made it to the consultant. But the lady who helped had an attitude together with a security guard.

I was told to go try withdrawing money outside at the atm because&come back if it doesn't allow me to withdraw as it said I've exceeded my daily limit.

The ques were very long and then when I tried going back in to the lady who assisted me it was closed and then I was told to come back Monday. The lady together with the security guard were so arrogant.

I don't think I'll ever go back to that branch and or even if I'll continue using absa.

0
Replies (1)
Absa
Absa's reply02 Oct 2019, 09:06
Official
Good day,
 
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
   
Pravesh Bejay
Specialist Case Manager
Customer Value Management