1 reviews | Active since Dec 2010
Bad Attitude
<p>I received an SMS from Absa on the 8th of September telling me they "failed to get hold of me" and that if I don't send them proof of insurance of my car, they will automatically add on a ridiculous amount to supposedly insure it for me. It is almost double what our comprehensive insurance is currently costing, so this not only makes me angry they are wasting my time, but also in that they are trying to ******* an existing customer. Firstly, you have my E-MAIL and PHONE NUMBER, neither of which I have received anything from you on. So to me it seems you failed to get hold of me because you cannot be bothered to actually try and make an effort. If I don't get the single SMS, then I would be subject to theft from you. Secondly, I sent through the proof of insurance to their vehicle finance address on the 9th of September, and although I got an automated reply telling me that they supposedly care about me, nobody has actually bothered to rep**** to tell me that they have checked their E-Mail. Absa, wake up. Worst bank ever.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
