Bad attitude
<p>Call centre staff needs customer service training (especially Izak). Discuss, don't try starting an argument!</p>
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you explain it is most definitely not acceptable and will not be tolerated.
Please accept our sincere apologies for the lack of service you received, we are confident that we will have this matter resolved very soon.
Regards,
The Virgin Money Team.
Best regards,
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you explain it is most definitely not acceptable and will not be tolerated.
Please accept our sincere apologies for the lack of service you received, we are confident that we will have this matter resolved very soon.
Regards,
The Virgin Money Team.
Best regards,