1 reviews | Active since Feb 2014
bad attitude
I REPORTED THIS MATTER ON 11 JULY 2014. TO MY SHOCK TODAY, I HAD TO DISCOVER THAT THIS ISSUE WAS NEVER RESOLVED, EVEN THOUGH I WAS CONTACTED BY ABSA BANK AND THEY TOLD ME THAT THE UNDERMENTIONED MATTER HAS BEEN RESOLVED. I AM VERY DISAPPOINTED BECAUSE ABSA DID NOT RECTIFY THIS ISSUE. I WOULD LIKE IT ON BLACK AND WHITE THAT THIS MATTER HAVE BEEN RESOLVED<br> <br> I am married to Louis Nel and we bought our home together. I also have 2 personal loans. Currently we are trying to get under debt counseling. To a big shock of my life I found out that all my accounts including the home loan are in a joint account with my ex-husband V.A. Gough. We got divorced 32 years ago and all of a sudden he appears next to my name. I have being on the phone to ABSA most of the day and got no help. Everybody i spoke to said it is the bank's IT System and it must be updated. No-one seems to know what to do. One lady even asking me why did we not informed the bank that we were divorced. Hello!!! I don't know what to do anymore. Please help! I am married to L. Nel and not V.A. Gough. I need to have this issue resolved as soon as possible.<br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
