TS
Tebogo S

1 reviews | Active since Feb 2019

11 Feb 2019, 10:13

bad and poor serivces

I hate how Absa Call centre operates someone tells me that she will send me and email relating to my query in just a few minutes and hours laters no email nothing because they just want to keep on collecting my money for nothing ....people ke your lies to your self and provide us with service MXM big time

0
Replies (4)
Absa
Absa's reply11 Feb 2019, 10:49
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Please tell us what the query is about and we will gladly assist you.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd 
TS
Tebogo S's update11 Feb 2019, 10:52
Reviewer Update
please contact me on ********** 114 or email me on ********** -----i cant just leave my id number here and also check your records i called today around 8, requesting for my additional additional policy on my vehicle to be cancelled. for more details please contact me.
Absa
Absa's reply11 Feb 2019, 12:38
Official
Thank you
Absa
Absa's reply11 Feb 2019, 12:39
Official
So what is the complaint about, please tell us