RL
Robert L

1 reviews | Active since Jan 2012

08 Aug 2016, 12:45

Bad and good service

<p>This morning I was ready to cancell all my bussiness with Absa after 27 years. I have been trying to get Absa Card Division to respond to a problem since the 17/7/2016. This morning I spoke to Elmarie Davis from the card division, what a pleasure to deal with someone who understands and is able to fix the problem. She was not only friendly but efficient. Thanks, Elmarie</p>

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Replies (1)
Absa
Absa's reply10 Aug 2016, 06:36
Official

Dear Robert

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

I wish to take this opportunity to thank you for the time and effort to bring this to our attention.

The Compliment has been referred to Elmarie and Management.

Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd