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johan S

1 reviews | Active since Aug 2016

25 Aug 2016, 05:35

bad absa experience

<p>I have purcased a vehicle through ABSA financing. They have ommitted to include my VAT number on the finance agreement. SARS does not accept the documents without my VAT number. After numerous phone calls and emails ABSA refuses to assist me, even with a letter confiming that I have purchased a vehicle trough them! I stand to lose R18000 in the process and intend to hold ABSA responsible. Never never again will I do business with this bank where you deal with faceless people!!!! </p>

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Replies (1)
Absa
Absa's reply25 Aug 2016, 09:18
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd

Best regards,