Bad

I’m experiencing problem with absa . My car is in arrears with 3 months because I lost my job early this year February.

June 2025 i got a new job and called absa that I got a job and would like to make payment arrangements. They told me they can’t help me my account is no longer with them, it’s with the collectors. The company name is ASFIN i must make arrangements with them.

I called the company ( ASFIN) and got helped by the gentleman called Brain. He then explained to me how we can proceed payment arrangements.

The first option: Was to pay a once of fee for my arrears and have a discount of 70%. I couldn’t go with that option because I just started work and i don’t have money.

Second option I made with him was to pay my arrears weekly meaning divide the amount i owe into 4 weeks. I tried that but only managed to pay for one week because of affordability.

Then on the 25 August 2025 I asked him for a loan restructuring option and extend my loan period. He said we can we can do that instead since we failed with other options.

Friday afternoon on the 29 August I sent him the insurance documents and he text me that account has been closed and handed over to the high court for a court order repossession..

So I’m asking my lender(ABSA) to assist me with a loan restructuring and loan extension to cover my arrears. I don’t know who to reach out and I’m willing to pay my arrears. Please assist . My account is currently up to date with instalments since I got a job I pay my instalments on time. Only problem is arrears