BAD

on 16 March 2023 I received a sms from ABSA bank that my credit card that has been access, incorrect pin used, I contacted the ***** department of ABSA reference no ***6 on the 4th April 2023 return to N1 City branch I did a follow up regarding my case I was informed that the case was close, requested from consultant why no one informed me the case was closed, a new consultant phoned me told me I need to go to SAPS 32/04/2023, Wednesday the 12th the investing officer contacted me from ABSA ***** department all documents was submitted to ABSA Ref ***3 where all documents was send, where I resend them a email awaiting response from ABSA ref ASZA-2***6 is handling the case.

I am not happy of the service I receive from ABSA. ABSA is now requesting that I need to pay the money that was taken from my Credit card account which was access without my permission.