Back to Back calls with no call back
I was called yesterday and today at awkward times and told I'll be caled later.
Yesterday, no call back. Today I'm asked wat time, I say after 5pm and before 6pm and no call again.
My time being wasted now, I blocked out time of my calendar for the call.
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Absa's replyOfficial
29 Jan 2020, 11:11Dear Reyaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. As per our telephone conversation, it is unfortunate that we do not have the details of the exact caller or division however, we will take this up with our call centers. Thank you. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply29 Jan 2020, 11:11
Official
Dear Reyaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. As per our telephone conversation, it is unfortunate that we do not have the details of the exact caller or division however, we will take this up with our call centers. Thank you. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd