AB
ANNE-MARIE BECKLEY
1 reviews | Active since Aug 2016
22 Dec 2022, 08:55
BAAAAAAAD SERVICE FROM ABSA HOME INSURANCE
WE ARE WITH ABSA HOME INSURANCE FOR ALMOST 10 YEARS AND NEVER CLAIMED. SO 3 MONTH BACK WE DID CLAIM FOR A PIPE LEAKING. PLUMBERS TOLD ME IT WAS A WASTE PIPE. THE WATER METER WAS TURING ALL THE TIME. SO I GOT MY OWN PLUMBER AND THEY CONVERMED IT IS THE HOT WATER PIPE IN BATHROOM. SO AFTER THAT THEY REPAIRED IT BUT KNOW I AM STILL WAITING FOR THEM TO ANSWER ME ON THE WATER DAMAGE IT CAUSED INSIDE THE HOUSE. ITS 3 MONTHS NOW. IT THE WORST PATHETICH SERVICE I EVER GOT.
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Absa's replyOfficial
22 Dec 2022, 10:09Dear Anne-Marie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management
Absa's reply22 Dec 2022, 10:09
Official
Dear Anne-Marie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management