1 reviews | Active since Jul 2013
BA Credit Card - From Pillar to Post
<p>I have been struggling for nearly 6 weeks to get an account with British Airways card. While some members in the team were trying to assist where they can, the processing and verification departments are beyong useless. I had to send my documentation in for verification 3 times, supp**** it in printed form and gone into an ABSA branch to FICA. I eventually received the card today, only to find out they are still awaiting for documentation, which absolutely no one mentioned in the million times we were in contact. </p> <p> </p> <p>The process is not worth it and I believe British Airways are running the risk of reputational damange by associating them with this venture. The pain a client has to go through to earn a couple of Avios, is definitely not woth it!</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
