1 reviews | Active since Jul 2009
BA Credit Card - Approved, delivered, charged but blocked - no response from ABSA
<p>I have never been more disappointed in a bank than I am now. App**** for a BA card at an ABSA branch, submitted all required docs that same day, received an emailed statement with an amount due, received the card couriered BUT, the card is blocked, cannot get a pin. Numerous calls later and we still have no joy in the matter. No one bothers to call the client. Only explanation given that Absa allowed the application to expire. We have to do all the calling and chasing, get all their empty promises, ******* service yet they can charge ludicrous bank fees. Such a pity British Airways chose Absa to administer their card.. It's INSANE. Dealt with Bellah, Leroy, and two other consultants I never took names from. How bad can service get. Completely disappointed and they can keep the precious card. Will take my business elsewhere.</p> <p> </p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID number or any absa account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please can you provide me with your ID number or any absa account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
