BA Card locked out on Internet Banking
<p>My account has been locked on Internet Banking, followed the online prompts - did not work. Phoned the call centre - was cut off and also when into an IVR loop!!! *** - seriously guys!!! Your site sucks and is far too complex - I am an advanced Internet user - would hate to see my mom navigate through your ***!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you
Thank you
I have send an email response to you yesterday-please check your emails.
I have send an email response to you yesterday-please check your emails.