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Absa is pathetic in their customer service. Bought goods incorrectly from a Absa Merchant, and Absa now claims (because I am not a Absa client), that they can not refund my funds. Mr Elliot Motsepe (***ca) should not be employed at the bank as he is extremely rude and lack the personality to enure a good and sound customer (or even non-customer) relationshiip. Included is Mr Joel Patheng (***ca) which in this case, is competley and utterly *********** to work at a South African banking institiution. I urge people NOT to join this bank as they ***** poeple's money and haev lame excuses to actually assist. Whilst on a call to the call center, you can actually hear how the center agents laughs and yell. Completely and extremely unproffesional. Absa should have closed their doors long ago. Mr Motsepe: you are a disgraceful so-called banking official.