YH
Yasmin H
1 reviews | Active since Mar 2021
03 Sept 2025, 13:58
Awful customer service
The worst bank in my opinion. 2 tellers and the que is literally out the door. Nobody seems bothered to assist. Theanager is totally absent. Seriously considering to change my bank.
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Absa's replyOfficial
03 Sept 2025, 17:29Dear Yasmin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe
Absa's reply03 Sept 2025, 17:29
Official
Dear Yasmin Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe