1 reviews | Active since Jul 2011
Awaiting refund
<p>Hi, i would like to now when i can expect a refund, my debt counsellors have overpaid you and they sent documentation through on the 9th of May 20165, to have the extra monies refunded to me, yet nothing happens. Please do get in touch with me, correspondence via email would be appreciated as to keep record of everything. Account ***30 0017. Regards R.Foord</p>
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Best regards,
Thank you for bringing this matter to our attention.
We have escalated the complaint to the relevant manager to investigate and provide us with feedback on the matter.
One of our resolution consultants will contact you shortly to resolve your complaint.
Regards,
The Virgin Money Team
Best regards,