SB
Schalk B

1 reviews | Active since Nov 2011

24 Mar 2016, 13:42

Avoid Absa Home Loans

I tried to apply for a further bond on my existing home loan.Absa conditionally approved my loan more than 3 weeks ago.I was told everyday that my application was with evaluations and will be finalized soon.2 Days before I needed the money Absa decided to inform me that they only approve 20% of what I asked even though my property is worth much more than the combined value I asked for.Absa told me my affordability is a problem because they take into account your maximum credit hat yo can spend for example if you have a 100 000 limit credit card they see the full 100 000 as an expense repaymnet per month even though I havent even nearly used that amount.Absa you will keep on losing customers with your pathetic attitude and ways of calculating affordability.I am moving my loan to SA Homeloans I had enough of your pathetic attitude and management style.CHANGE your management urgently you are pathetic

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Replies (1)
Absa
Absa's reply29 Mar 2016, 08:37
Official
Hello Scalla123,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,