SB
Schalk B

1 reviews | Active since Nov 2011

29 Nov 2017, 11:32

Avoid Absa Business Banking-Pathetic Service

If you want to start a new business with Absa Business Banking and trying to open an account - DONT DO IT!Their service from Business Banking is shocking to say the least.We have been trying for almost a month now to open an account.We opend the business account online and was informed (not helped) by Brenda van der Merwe my application number is Application ref no IB-AO-9FZP-F5HC.Since then no word from her.I e-mailed her 3 times already I phoned the call centre they apparently "escalated" the matter.Absa is a joke really not even sure why I bothered to open a Business Acc with a company that has no sense of urgency when it comes to business.Pathetic AVOID ABSA BUSINESS BANKING

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Replies (2)
Absa
Absa's reply29 Nov 2017, 14:07
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

SB
Schalk B's update29 Nov 2017, 14:11
Reviewer Update
I want this account opened by Friday latest or I move my banking to FNB which I should have done in the first place.Really useless bank you are