Avios Card Internet Banking - cannot register

I was issued a new Avios Credit Card and have tried to log onto internet banking but it says I need to register. I tried this and it says I am already registered and to contact my branch. I did this after waiting in the queue for an hour on my EIGHTH visit (they were too busy the previous 7 visits). They said they don't deal with Avios. I phoned Avios and they said my card wasn't on their records and I had to phone card division. I phoned card division and they said they don't deal with my query, it's Avios that deals with it. So what do I do now? <br> This fiasco is exactly the same as I experienced when I got my first Avios card. To even get to speak to a consultant takes forever as of course they are understaffed. What on earth am I supposed to do to get logged onto internet banking?