LC
Lethabo C

1 reviews | Active since Jul 2020

31 May 2022, 06:38

Avaf service Is bad I regret taking up financing with them

Absa vehicle financing their service is terrible,when I took vehicle financing I specificallly told them and Agreed that they have to debit my account on the last day of the month, they keep debiting me on the 30th my debit order for my car keep bouncing and my credit score is being affected and im being charged bank fees,im so ****ed off with their bad service I regret taking vehicle financing with Avaf ,this is the third time this happed.I called several time to raise my complaint I specificallly asked for last day of the month. im tired of this bad service from Absa its becoming a ****.

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Replies (1)
Absa
Absa's reply31 May 2022, 08:35
Official
Dear Lethabo Chauke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw