WM
Wendy M
1 reviews | Active since Jan 2011
15 May 2025, 11:55
AVAF: Please assist in loading the payment
Good day,
I need some assistance, my vehicle finance was paid but I keep on getting messages of non-payment. I emailed the proof of payment to AVAF 3 times already. No acknowledgement or response and the system has not been updated. I just need to connect to a person and update the payment.
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Absa's replyOfficial
15 May 2025, 15:06Dear Wendy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply15 May 2025, 15:06
Official
Dear Wendy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw