Automated phone calls

I have on a number of occasions when ABSA bank's call centre calls me and I pick up you immediately get an automated American whiney women telling you to \hold this is a very important call"then five seconds go by and it repeats itself .... HOW IMPERSONAL CAN THEY BE ?? the first time I put the phone down - I mean what could it be but somebody selling something. It happened again so I held on - for about 30 seconds and I then get an introduction by a real person that this call is being recorded bla bla bla and I must identify myself - hello you @^!^**^# calling me dam it and then a lecture on some completely insignificant information that I need to make a deposit into one of my 10 accounts. ABSA wake up I am already moving my money out of your bank."""