DM
Danielle Mounsear-Wilson
1 reviews | Active since Jan 2023
09 Feb 2023, 15:09
Authority to change the wishes stated in the Will.
Please explain why a Liquidation Statement gets produced according to the wishes expressed in a will but the verbal response from the Deceased Estate Department, which now it seems, has permission to re-interpret the wishes written in the Will to something other than that? Is ABSA, banking on the High Court ignoring Beneficiaries request for assistance.? Does the High Court know how many beneficiaries have been ****** of their inheritances? In speaking to widows and other beneficiaries, it seems it's a common thing to avoid paying out. Even going to point of avoiding all correspondence with them.
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Replies (1)Absa's replyOfficial
10 Feb 2023, 11:52Dear Danielle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply10 Feb 2023, 11:52
Official
Dear Danielle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
