iM
innocent M

1 reviews | Active since Jun 2014

05 Jul 2017, 10:06

Authorazation of my funds

<p>I have funds on hold because i was renting an avis vehicle, contract closed and avis took their funds and the remaining funds needs to be realesed to me, avis has send a mail to absa dispute to release the funds and below is the reply from absa.</p> <p>"</p> <p>Please note that this matter has been resolved and the authorisation has been removed.</p> <p>We trust that the above is in order.</p> <p>Kind regards</p> <p>Emily Feldtmann<br />Consultant: Disputes<br />Telephone: ***<br />Fax: ********** </p> <p> </p> <p>the funds are still not released when i went to ask no one wants to help me. i am thinking of closing my account with this poor and discuating treatment</p>

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Replies (4)
Absa
Absa's reply05 Jul 2017, 15:12
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

iM
innocent M's update05 Jul 2017, 15:55
Reviewer Update

I have sent the information requested privately

iM
innocent M's update06 Jul 2017, 09:26
Reviewer Update

Morning Nthabiseng,

Any form of feedback please, really need the money. thanks in advance

Absa
Absa's reply06 Jul 2017, 13:12
Official

I have received your details today and have forwarded to disputes, will advise as soon as i have feedback.