LN
Leranzo N

1 reviews | Active since Mar 2019

15 Aug 2019, 22:22

Attend to this immediately

Got a call from absa at 10pm with an agent swearing at me wow contact me ***

0
Replies (3)
LN
Leranzo N's update16 Aug 2019, 10:32
Reviewer Update
You guys are calling me without a solution in the call centre industry this is a dimissble offence and I want the person responsible to be punished for what happened because this is really unprofessional and the words given were very h**** for it to just be sweeped under the carpet
Absa
Absa's reply16 Aug 2019, 10:35
Official
 Dear Customer  Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.  Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd 

Best regards,

LN
Leranzo N's update16 Aug 2019, 10:51
Reviewer Update
That will be appreciated the number they called is *** at 21:58pm on the 2018-08-15 I want to sue absa for misconduct of unprofessionalism and the utmost disgusting behavior for verbal abuse and incompetence....this has caused a big family issue and is traumatic to my parents we are victimized