tP
thejal P

1 reviews | Active since Sept 2012

09 Oct 2015, 16:02

Att Maria Ramos Absa Ceo

I have been trying to get hold of your provident fund department. ALL I NEED IS MY TAX CERTIFICATE FOR MY PAYOUT LAST YEAR! Iv been transferred, calls dropped...Nobody answers ur *** number. 4 minutes and R68 worth of airtime gone, still no joy! DIS IS PATHETIC! Your head office number rings and rings Does ur ceo know that this is the level of service given to the public? I want my tax certificate emailed to me immediately [Email Removed] if I do not receive it, I will contact ur ceo! I'm absolutely disgusted! My Id is ***, Thejal padayachee. I worked at Fidelity Security.

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Replies (1)
Absa
Absa's reply12 Oct 2015, 10:49
Official
Hello thardeo,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd