MF
Michael F
1 reviews | Active since May 2018
29 Jun 2021, 13:44
ATT: ABSA ***** DEPT - ********* ALERT FOR YOU TO INVESTIGATE
Hello,
I would like to make you guys aware of a *********** pretending to be from ABSA ***** Dept. The sms reads as follows:
ABSA~ALERT~PURCHASE~R12500~FROM:~ABSA~ACCOUNT~REF~***~TRANSACTION~DISPUTE~***
When you call you can clearly here that you have not gone through to a call centre, and the guy that answers is very rude when you start asking questions.
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Replies (1)Absa's replyOfficial
29 Jun 2021, 15:58Dear Michael Fourie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***1
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply29 Jun 2021, 15:58
Official
Dear Michael Fourie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***1
Kind regards,
Rezona Louw
Group Customer Care
