Atrocious turn around time

I just cannot fathom Absa as a whole,

Now I've got 2 personal cheque accounts, 4 credit cards, 2 vehicles and more with absa.

I thought it would be a good idea to open my business account with absa, what a pain.

Initially my first card was destroyed because they where offline and couldn't help me so I couldn't go back in thr 7 day period due to travels.

I've now over the last three days attempted to collect the new card which I can tell you will be destroyed by Friday as absa believes clients either have zero other commitments and can sit there for 3 hours with two people assisting over 30 clients or absa believes that people can just do as they need.

Monday 9th @ 12:30, I arrived, 16 people in the que, two people assisting, average time to assist a client as I timed it was 17 minutes. I couldn't understand this and then had to leave due to other commitments.

Tuesday 10th @ 13: 40 I arrive, 19 people in que, again 15 minutes to help a client on average, how ridiculous is this, again only two people out of the 6 counters helping.

So either Absa can make an appointment for me, ensuring the person is available to assist me, or absa can deliver my business card to me as they did with my cheque accounts, credit cards etc....

Otherwise absa can just close my business account and I'll move over to a bank who can assist and have people to assist.