ATROCIOUS SERVICE NEVER ENDS ...

ABSA Bank is pretty *********** when it comes to Customer Service - it appears they have little idea what the words mean, staff need to be trained and need to understand how to provide customer service / customer satisfaction.<br> Affecting numerous departments such as Home Loan, Property Insurance and Online Services.<br> They either NEVER respond to official emails, do not address problems and charge people 1000's when they should not and you have to CHASE them for everything to get help or an answer - they are very good at wearing their customers out.<br> <br> I was wondering if the Executive Board members need any assistance to run their company efficiently - as my emails are a gold mine for them - they would know who to fire and who to promote and could spend millions more on consultancies via the advise of their British holding company Barclays Bank...to patch the gaps and increase efficiency and profitability before a vast number of their clients SWITCH <br> <br> <br> Members of the Absa Bank Board<br> <br> David Hodnett Executive director<br> Maria Ramos Executive director<br> <br>