Atrocious Service

<p><font size="3" color="#000000" face="Times New Roman"> I have a fairly new business account with absa bank. </font></p> <p><font size="3" color="#000000" face="Calibri">Last Wednesday, 4 May, Absa decided to lock my account without informing me.</font></p> <p><font size="3" color="#000000" face="Calibri">I followed up the following day and could not get any answers. I spoke to a number of consultants who could not assist because i could not get hold of my business consultant. I phoned again on Sa****ay and still nothing.</font></p> <p><font size="3" color="#000000" face="Calibri">It was only on Monday that the consultant asked for my ID and proof of address. I sent these on Monday.</font></p> <p><font size="3" color="#000000" face="Calibri">I went to the bank on Tuesday morning at 9 and was told it would be unlocked after an hour. It did not happen.</font></p> <p><font size="3" color="#000000" face="Calibri">I went back again on Wednesday because it was still locked. I phoned again on Thursday and no answers. </font></p> <p><font size="3" color="#000000" face="Calibri">I spoke to Felicity, who is the stand in branch manager of the Rosebank branch. She told me what i've been hearing for almost 10 days and said she didn't know about business banking but would follow up with the business consultant.</font></p> <p><font size="3" color="#000000" face="Calibri">Don't ever think of opening an account with ABSA. </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"><font size="3" color="#000000" face="Calibri"> </font></p> <p> </p> <p style="margin: 0in 0in 0pt;"> </p>