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Momentious M
1 reviews | Active since Oct 2020
09 Oct 2020, 12:43
Atrocious customer service
Atrocious customer service. A consultant called me who was so inconsiderate and rude. I assume because I am a 24 year old, she thought I did not deserve adequate customer service. All I needed was help of which I could not receive from my own bank. A few months back I was recommending ABSA to everyone, however as of today I will no longer do so.
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Absa's replyOfficial
09 Oct 2020, 15:24Dear Momentious Mthethwa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply09 Oct 2020, 15:24
Official
Dear Momentious Mthethwa
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***6
Kind regards,
Rezona Louw
Group Customer Care