Atrocious Customer Service

I went into ABSA, Ferndale today to enquire on services and financial products on offer to ABSA customers - as I have been banking with them for over 10 years - and had the great misfortune of dealing with Ray Mbuyi.<br> <br> He was rude and unhelpful. He did not answer my questions directly or accurately ( - couldnt distinguish between a credit card and overdraft account), was condescending in offering advice and further discouraged me from applying for services I am potentially entitled to. <br> <br> This manner of unprofessionalism is shocking - especially considering this has been my primary bank for over 10 years. I am seriously considering moving all my accounts elsewhere as I do not want to deal with such a low caliber of service.<br>