Atrocious Absa deceased life vehicle department

The Absa deceased life vehicle department is atrocious. In addition to trying to deal with grief they make it impossible for you to try and settle estate matters. I have been trying to get a hold of this department on two different numbers to no avail. As the executor of the estate I need information regarding the vehicle account of a deceased loved one. It would be appreciated if I could have the courtesy of a call back so that I can proceed with matters. It is disappointing that one has to resort to laying such a public complaint in order to get things going and resolved