BD
Bel D
1 reviews | Active since Oct 2011
26 Mar 2020, 16:41
Atms empty
I went to 3 Atms today in Midlands KZN to withdraw a CashSend and not 1 of those Atms could give me cash as there was not sufficient funds in the Atm Machine. I will never ever request a cash send from an Absa account holder ever again! Now I know why I don't bank with Absa
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Absa's replyOfficial
27 Mar 2020, 08:08Dear Belinda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply27 Mar 2020, 08:08
Official
Dear Belinda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,