SG
Siduduzo G
1 reviews | Active since Oct 2020
07 Oct 2020, 13:27
ATM Technical error
Please help I withdrew cash today at one of the Absa Atms in Smith street and the bank had a technical error and i didnt not get the cash i tried a different Atm and it said i had insifficent funds, i than checked my balance it showed that my money was withdrawn.
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Absa's replyOfficial
07 Oct 2020, 14:30Dear Siduduzo
Thank you for bringing this matter to our attention. Kindly provide us with your account number which you were withdrawing from , the amount , date and time of the failed withdrawal to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number which you were withdrawing from , the amount , date and time of the failed withdrawal to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply07 Oct 2020, 14:30
Official
Dear Siduduzo
Thank you for bringing this matter to our attention. Kindly provide us with your account number which you were withdrawing from , the amount , date and time of the failed withdrawal to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number which you were withdrawing from , the amount , date and time of the failed withdrawal to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,