TB
Thembile B
1 reviews | Active since Sept 2020
25 Sept 2020, 18:45
ATM ****
Sunday afternoon I was ****med R2000 In Absa bank and I called to stop my card and then Monday morning I went to report the case and they said there's nothing they can do about it they could've checked the cameras or something to help me catch the culprit but they never did while it's not my fault that the ATM is tampered I really needed that money they just watched me cry my heart out
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
28 Sept 2020, 11:42Dear Thembile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply28 Sept 2020, 11:42
Official
Dear Thembile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***4 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd