DD
Dominic D

1 reviews | Active since Jul 2015

09 Jul 2015, 16:22

ATM's do not stock R50 notes - CASH SEND A ****

I was sent R 750 via cashsend two days ago. <br> <br> Since then I have been to 13 ATM's and not one of them can give me the money. WHY. Because they do not load R50 notes into most of the machines in the area. I spoke to the ATM Service Centre and the directed me to two ATM's which have 50's in. <br> <br> That is not acceptable. Although the guy at the Service Centre went out of his way for me, ABSA cannot advertise CASH SEND and then not supply notes in the machines or they must STATE clearly when you make a cash send that denomitations of R50 is not accepted. <br> <br> I have a car. Most of the people that I know do not have their transport. That is why they use Cash Send. They do not even have bank accounts. HOW MUST THEY KNOW WHICH machine does not have R50's or R10\s.<br> <br> Absolutely crazy"

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Replies (1)
Absa
Absa's reply10 Jul 2015, 08:19
Official
Hello Domininc ,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd